YOUR SAFETY IS OUR PRIORITY

Image by Clay Banks

While you plan your next safari, please be sure we will be doing all we can to ensure your safety. 

 

Below are the COVID19 PROTOCOLS we have set up to follow at House in the Wild and The Wild Villa.

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  • Exclusive use – only one group of guests will be at the HIW lodge or Wild Villa at any moment.  This will ensure our social distancing measures are adhered to and will give complete privacy to our guests.

  • Social distancing – all staff will keep 2 m distance when interacting with guests.  There will be no shaking of hands or hugging guests.

  • Our housekeeping team will be working on disinfecting all the touch points regularly during their routine cleans and checks.

  • Dinner, breakfast and lunch will be set up so that distance is kept between staff and guests.  All dishes will be placed on the table for guests to pass around between themselves.

  • Most of our information or guest briefings will be through written signage in the rooms and living areas.

  • Hand sanitizer will be available in all common areas and vehicles and staff will be washing hands regularly.

  • Any vehicles used by guests will be required to be cleaned thoroughly between transfers, tours and game drives with alcohol-based cloth, including interior and exterior door handles, and any surfaces touched.

  • Any staff members who are unwell will not be present.

  • Waste baskets in vehicles and common areas will be emptied and washed regularly.

  • Our guests will be offered an opportunity to wash hands with soap and water before each meal, whether in the dining areas or at a bush breakfast, lunch or dinner.

  • We will always offer hand sanitizer after the offering of hot or cold towels.

  • We will ensure there are plenty of clean of hand towels in bathrooms so guests don’t share towels.

  • All kitchen and bar staff will be wearing disposable latex gloves when preparing food and drinks.

  • We will ensure routine temperature screening of all staff.

  • Thorough disinfection of rooms and common areas will happen in between guests.